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home > Services > TECHNICAL ASSISTANCE
TECHNICAL ASSISTANCE

Technical assistance should be precise, professional and dynamic.
Typically UNOX.

PRE-INSTALLATION CHECK-UP

Prevention is better than cure.

Each site can present unexpected complications that can make installation activities more difficult. Our technicians will check that no details have been overlooked that could prevent, delay or make more difficult the installation itself.

UNOX MAXI.LINK SERVICE

Be certain of a perfect start.

With the MIND.Maps™ MAXI.LINK Service the columns of ovens and accessories are assembled and tested in the factory, for the certainty of a quick, effective and safe installation. The rigorous testing activity includes more than 50 meticulous checks and a complete functioning test.

TRANSPORT AND INSTALLATION

READY, STEADY, GO!

A correct installation is absolutely essential to avoid any unexpected downtime.
Our qualified technicians undergo a rigorous training and certification program and they will make sure that every step of the installation is executed to perfection.

LONG.Life

Guaranteed quality.

All Unox productsare designed to last over time, with the best technology built to face any challenge. In the event of any unexpected downtime, the LONG.Life program will provide you the specialized assistance of our technicians and 12 months warranty on parts and labour.

LONG.Life4

We don't just promise a LONG.Life, we guarantee it.

You can extend the warranty to up to 4 years or 10.000 hours on-time for spare parts.* The internet connection via Ethernet, WiFi  greatly reduces any downtime thanks to a self-diagnosis system that is always connected to the Unox Technical Assistance Service.

ON DEMAND

The quickest solution to any problems.

Unexpected issues can be just around the corner. Our network of UNOX GOLD-SERVICE-PARTNERS, with their stock of parts in hand, guarantees high priority and a rapid response time.
The UNOX SERVICE SUPPORT team will be your point of contact in the event of any technical issues.

SET UP

SET UP

We find the solutions that are ideal for your business goals.

COOKING ASSISTANCE

COOKING ASSISTANCE

We guarantee the desired cooking result. In all your kitchens and stores, in every corner of the world.

TECHNICAL ASSISTANCE

TECHNICAL ASSISTANCE

Global preventive and on-demand technical assistance.

DATA DRIVEN COOKING

DATA DRIVEN COOKING

Data collection and recipe management on all your connected ovens.

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